OcNOS End of Sale and End of Life Process

Every OcNOS version will have a life cycle of 5 years from the date of release as shown in the following figure:

End of Sale and End of Life Definitions

General Availability

IP Infusion provides new features and new platform support in addition to bug fixes. The OcNOS software comes ready for deployment anywhere in customer networks where their features and functionality of the release are of value. General Availability (GA) releases are stable releases
that have gone through a complete QA test cycle, including regression, scalability, interoperability and long-term stability testing. These deployment- ready releases provide advanced software capabilities on the latest available commercial off-the-shelf (COTS) platforms.

Maintenance Release

IP Infusion will address issues identified in a particular GA release via a Maintenance Release (MR). Typically, MRs are delivered 60-90 days after the GA release. Based on the number of incoming defects subsequent MRs are scheduled if necessary.

Engineering Phase

During the engineering phase both the internal found defects and customer found defects will be delivered via MRs.

Maintenance Phase

During the maintenance phase IP Infusion will deliver customer found defects via MRs.

End of Sale

The last date on which purchase orders and support services can be placed for the affected product.

Support Phase

During the support phase the customers will receive support for the affected IP Infusion product.

End of Life

After this date, the product is no longer actively maintained, and users are generally encouraged to migrate to newer releases.

---

IP Maestro End of Sale and End of Life

Every software version will have life cycle of 5 years from the date of release as shown in Figure 1

• End of Sale (EoS) is 2.5 years after product release. EoS notification will be made 2 years after product release (6 months before the actual EoS).
• End of Life (EoL) is 2.5 years after EoS.

Between EoS and EoL, Maintenance and Support (M&S) SKUs will be available for purchase.

IP Maestro Figure 1 – Product Life Cycle Overview

IP Maestro Figure 2 – Product Life Cycle Example